Last updated: April 15, 2026
This Privacy Policy explains how Salmon HVAC LLC ("Salmon HVAC," "we," "us," or "our") collects, uses, and protects information when you visit salmonhvac.com, submit a contact request, request a quote, opt in to updates, or otherwise communicate with us through this website.
Information We Collect
We may collect information you choose to provide to us, including your name, email address, phone number, service address, service details, project information, communication preferences, and any message you include in a form submission.
We may also collect limited technical information automatically, such as your IP address, browser type, device information, referring pages, and general website usage information through analytics, tag-management, and website performance tools used to understand site traffic and marketing performance.
How We Use Information
We use collected information to respond to inquiries, schedule service, prepare estimates, provide customer support, communicate about requested HVAC services, improve the website, monitor form submissions for spam or abuse, and maintain internal business records.
We may also use your information to send service-related calls, texts, and emails about your request, appointment timing, technician arrival, estimate follow-up, invoicing, financing coordination, warranty or maintenance matters, and related customer support needs.
Texts, Calls, and Emails
If you provide contact information to request service, a quote, or support, we may contact you by phone call, text message, and email regarding that request and related services. These service-related communications may be sent without a separate marketing opt-in where permitted by law because they are tied to your inquiry, transaction, or existing customer relationship.
If you separately opt in to promotional messaging, we may occasionally send marketing texts and marketing emails about promotions, seasonal maintenance reminders, financing offers, or related HVAC services. Where required by applicable law, including federal telemarketing rules, we will seek prior express written consent before sending telemarketing text messages using automated technology. Consent to receive marketing communications is not a condition of purchase.
You may opt out of marketing texts by replying STOP. You may opt out of marketing emails by clicking the unsubscribe link in the message or by contacting us directly. Even if you opt out of marketing communications, we may still send service-related or transactional communications connected to your request or account.
Forms and Submitted Content
When you submit a contact or quote form through this site, that information is processed through our website infrastructure so our team can review and respond to your request. Please avoid sending sensitive personal information that is not necessary for us to help with your HVAC needs.
Analytics and Tracking
This website uses analytics and tag-management tools, including Google Tag Manager, to help us understand site traffic and campaign performance. Those tools may collect information such as browser details, page visits, and interactions with site content.
How We Share Information
We may share information with service providers who help us operate the website, receive form submissions, host content, manage analytics, send communications, or support business operations. Categories of third parties may include website hosting providers, analytics providers, communication vendors, financing partners, and professional service providers. We may also disclose information if required by law, to protect our rights, or in connection with a business transfer.
We do not knowingly share personal information beyond what is reasonably necessary to operate the site and respond to your requests.
Utah Privacy Rights
The Utah Consumer Privacy Act applies only to certain businesses that meet specific statutory thresholds. Where Utah law applies, Utah consumers may have rights to request access to personal data, deletion of personal data they provided, correction of inaccuracies, a portable copy of certain data, and the ability to opt out of certain targeted advertising or sales of personal data.
Even if the Utah Consumer Privacy Act does not apply to us in a particular circumstance, we still invite reasonable privacy requests and will review them in good faith. To make a request, contact us using the information below and describe the request with enough detail for us to review and respond.
Marketing and Opt-Out Practices
Our commercial emails are intended to comply with the federal CAN-SPAM Act and the Utah Commercial Email Act, including by avoiding deceptive header information or misleading subject lines and by providing an unsubscribe method for marketing emails.
Our marketing calls and texts are intended to comply with applicable Utah and federal rules, including honoring internal do-not-contact requests and marketing text opt-outs. If you tell us orally or in writing that you do not want marketing calls or texts from us, we will place your request on our internal suppression list.
Data Retention
We keep submitted information for as long as reasonably necessary to respond to inquiries, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Choices
You may contact us to request updates or deletion of information you previously submitted through this website, subject to legal, recordkeeping, warranty, safety, and operational requirements. You can also limit some browser-based tracking through your browser settings or privacy tools, opt out of marketing emails through the unsubscribe link, and opt out of marketing texts by replying STOP.
Children's Privacy
This website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through this site.
Third-Party Links
This website may link to third-party websites such as manufacturer, financing, or social media platforms. We are not responsible for the privacy practices or content of those third-party sites.
Security
We use reasonable administrative, technical, and organizational measures to protect information submitted through this website. No method of online transmission or storage is completely secure, so we cannot guarantee absolute security.
Data Security and Incident Response
We maintain data security practices designed to protect the confidentiality and integrity of the information we collect. If we determine that a security incident requires notice under applicable law, including Utah's data-breach notification requirements, we will provide notices as required by law.
Changes to This Policy
We may update this Privacy Policy from time to time by posting the revised version on this page. The updated effective date will appear at the top of the policy.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact Salmon HVAC LLC at office@salmonhvac.com, call (801) 397-0030, or write to 1265 W 1275 N #7, Centerville, UT 84014.